How to Order

Genovis accepts orders from all over the world.

The online store accepts orders with credit card payment from all over the world. If you have any questions, please don't hesitate to contact us by filling out this form or give us a call. Please review Genovis’ terms and conditions of sales before placing your order.

US and Canada

Orders from US and Canada are handled by Genovis Inc.

Purchase Orders

To place an order, send your purchase order by email (orders.us@genovis.com) or fax (858-524-3006), or call us toll free (855-782-0084).

Please supply shipping address, including recipient (Att:), recipient’s e-mail address and phone number, invoice address, invoice email address (if available) and your PO number.

Order confirmation is sent within one business day of receipt of your order. There is no minimum order charge.

If you wish to receive the W9 form and other essential information to set Genovis Inc up as vendor, please visit Genovis Inc US Vendor Setup.

Shipping

If not specifically stated in the order or agreed upon by other means, supplies will be shipped Incoterms 2010, DAP, and Genovis will select the carrier to be used.

We do our best to handle and ship orders the same day if the order is placed before 1 pm (PST). We ship Monday to Thursdays with FedEx standard overnight shipping.

Contact Genovis Inc.

Address: Genovis Inc, 245 First Street, suite 1800, Cambridge, MA 02142, USA
Phone: 855-782-0084
Fax: 858-524-3006
Email: orders.us@genovis.com

EMEA and Asia

Orders from EMEA and Asia are handled by Genovis AB in Sweden. Orders from China are handled by our distributor Beijing Zhongyuan Ltd.

Purchase Orders

To place an order, send your purchase order by email (order@genovis.com) or fax (0046 (0)46 12 80 20), or give us a call (0046 (0)46 10 12 30).

Please supply shipping address, including recipient (Att:), recipient’s e-mail address and phone number, invoice address, invoice email address (if available), your VAT number and PO number.

The order confirmation is sent within one business day of receipt of your order. There is no minimum order charge.

We accept payment by credit card or bank wire transfer:
SWIFT: ESSESESS 
Bank: Skandinaviska Enskild Banken, Lund, Sweden
Payment in SEK and GBP: IBAN, SEK-account: SE7550000000059971004062
Payment in EUR: IBAN, EUR-account: SE2750000000054238206665

Shipping

If not specifically stated in the order or agreed upon by other means, supplies will be shipped Incoterms 2010, DAP, and Genovis will select the carrier to be used.

We do our best to handle and ship orders the same day if the order is placed before 2 pm (CET). If the destination is within EU, we ship on all business days with overnight delivery (Shipments on Fridays will be delivered the following Monday). If the destination is outside EU, we ship on Mondays, Tuesdays and Fridays (the lead time may vary depending on the destination, but is typically 48-72 hours).

Contact Genovis AB

Address: Genovis AB, Box 790, SE-220 07 Lund, Sweden
Phone: 0046 (0)46 10 12 30
Fax: 0046 (0)46 12 80 20
Email: order@genovis.com

China

Orders from China are handled by our distributor in China, Beijing Zhongyuan Ltd.

Online Store

The online store accepts orders from all over the world using credit card payment. The order is automatically handled by Genovis Inc. or Genovis AB depending on your location (i.e. shipping address).

The online store accepts credit card payment only. Please note that it is not possible to place purchase orders for wire transfer payment online.